Privacy Policy

We may collect information that you voluntarily provide when you contact us, request a quote, upload artwork or a logo, submit an inquiry, communicate with us by email or phone, or otherwise interact with our website.

This information may include your name, company name, email address, telephone number, mailing or delivery address, project details, artwork, logos, quantities, requested delivery dates and other information you choose to provide.

We may also automatically collect limited technical information about website visits, such as browser type, device type, pages visited, referring websites, approximate location based on IP address, and website usage information through cookies, analytics and similar technologies.

We may use information we collect to:

• Respond to inquiries and quote requests
• Prepare estimates and process orders
• Communicate about artwork, proofs, production and delivery
• Provide customer service
• Improve our website, products and services
• Understand website traffic and customer interests
• Maintain business records
• Detect or prevent fraud, misuse or security issues
• Comply with applicable laws and legal obligations

Our website may use Google Analytics and similar tools to help us understand how visitors use the website. These services may use cookies or similar technologies to collect information about website activity.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

SWFL Promotions does not sell personal information to third parties.

We may share information when reasonably necessary with trusted service providers, suppliers, decorators, shipping companies, website providers, email providers, analytics providers or other business partners involved in fulfilling your request or operating our business.

We may also disclose information when required by law, legal process or governmental request, or when reasonably necessary to protect our rights, customers, business or others.

Artwork, logos and other files submitted through our website may be used to prepare quotes, proofs and products requested by the customer. Customers are responsible for ensuring they have permission or legal rights to use artwork, trademarks, logos and other materials they provide.

We use reasonable administrative, technical and organizational measures intended to protect information in our possession. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We may retain customer and project information for as long as reasonably necessary to provide services, maintain business and accounting records, resolve disputes, enforce agreements and comply with legal obligations.

Our website may contain links to third-party websites, including online apparel and promotional product catalogs. SWFL Promotions is not responsible for the privacy practices or content of third-party websites. Visitors should review the privacy policies of those websites before providing personal information.

Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

You may contact us to request that we update or correct personal information you have provided to us. Subject to applicable law and legitimate business recordkeeping requirements, you may also request deletion of information.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.